The City of Marion, a leading South Australian Metropolitan Council, has a reputation for achieving excellent outcomes for the community through its innovative approach to developing a constructive workplace culture and a strong service ethos.
Think One Team International designed an alternative to the traditional performance management process, with emphasis on creating a framework that creates a constructive culture and improves quality of conversations.
What was our approach?
With our Cure the Review™ framework, we designed a framework with supporting resources and coaching based on these four key principles:
1. Create an environment where people achieve meaningful outcomes, develop, grow and enjoy their work
2. Work towards gaining an ideal relationship between the manager and team member to work together effectively
3. Performance conversations should be based on two cycles - an annual cycle and an inside quarterly cycle
4. Provide staff with simple non-traditional tools and practical coaching to help make performance partnering effective
As a result of this project, there is greater enthusiasm and commitment to the performance discussions. We found that people preferred the simple and engaging tools that were provided and realised that over time, there is a need for continued reinforcement of a positive constructive culture.
Interested in reading the full City of Marion Case Study? Click here.
Can Think One Team International turn your traditional performance review into a meaningful process which fosters a high performing culture? Speak to Paul Lloyd today for a no-obligation diagnostic of your local government organisation.
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